At Guangdong Level Intelligent Lock Industrial Co., Ltd, high customer satisfaction is one factor that differentiates ourselves from our competitors. Today, we would like to share two measures that help increase customer loyalty. One is we always treat customers like we want to be treated. On a regular basis, we will perform some simple role play in which we act out a few scenarios that involve easy-going and bad-tempered customers. Through which, our staff can be more proficient at handling different situations. The other is to stay current on customer reviews and feedback. It is worth taking the time to find out what customers want, as well as what they'd like to see improved. This, in turn, will motivate us to improve ourselves.
The achievements of Level in the bluetooth door lock industry have been made. Level Intelligent Lock Industrial has created a number of successful series, and hotel lock is one of them. Our abundant experience enables the Level hotel key card system is manufactured finely and efficiently. The product is instant ON - requires no waiting for the light. Unlike other traditional incandescents, it requires no warm-up time. It is anti-rust and can maintain its glossy surface for a very long time.
We aim to strengthen our R&D capability in the following years. We will invest in cultivating a stronger development team and other human capital, so as to lay a solid foundation for our technological development and product innovation.